What FOS — Feet On Street Delivers
FOS (Feet On Street) is a comprehensive field operations and workforce management solution designed to streamline on-ground processes such as customer verification, document pickup, payment collections, and device pickup. Built for industries like Banking, NBFCs, Insurance, FinTech, and Service Enterprises.
Smart Visit Assignment & Routing
Auto-assignment based on PIN code or unique ID, optimized travel routes, and multi-visit bulk allocation via portal or API.
Real-Time Agent Tracking
Live location button, GPS-enabled geo-tagged visits, and verification of actual customer location for every interaction.
FOS Mobile App for Field Agents
On-site customer verification, document & device pickup, payment follow-ups, photo capture, GPS location, remarks, IMEI scan, and OTP verification.
Device Pickup Workflow
Pre-visit call, customer ID + IMEI/serial check, digital acknowledgement with OTP, and hub handover with re-scan, condition logging, and GRN update.
Advanced Admin Panel
Visit creation, route planning, real-time visibility of all agents, centralized performance dashboards, and city-wise / agent-wise reporting.
Automated Quality Audit
Auto-routing of completed visits to QA, review of documents, photos and location, plus an approval workflow before case closure.
FOS in Action
From the centralised admin console to the field-agent mobile app — every visit is created, dispatched, geo-validated, and audited inside one platform.
What You Gain with FOS
Automated assignment, smart routing, and paperless workflows reduce manual effort and turnaround time.
Real-time agent movement, geo-validation, and audit workflows enhance trust and accountability.
Multi-level verification, mandatory validations, and controlled edit rights ensure data quality.
Handle thousands of visits daily with automated workflows and centralized dashboards.
Built for Field-Driven Operations
Banking & NBFCs
Loan verification, document collection, and delinquency follow-ups across distributed customer bases.
Insurance Providers
KYC, policy verification, and customer identity checks delivered on-site with full audit trail.
FinTech & Microfinance
Onboarding verification and collection follow-ups, tied to real-time GPS validation and digital signoff.
Device Pickup & Warranty
Mobile/laptop pickup, serial checks, and hub handover workflows with condition and GRN logging.
Field Service Companies
Any inspection, installation, or field visit-based workflow — orchestrated through a single platform.
Ready to Digitize Your Field Operations?
Talk to our experts about how FOS — Feet On Street can streamline your verifications, collections, and device-pickup workflows.
Request a Demo